A. Website Terms of Use
Quotation marks
The use of the website www.sekertzis.gr is governed by these general terms, which the visitor / user is invited to read carefully, as the use of the website implies their unconditional acceptance. In case the visitor / user does not agree with the terms of use of this, he must not use the services and the content of the website.
The terms of use may be revised and updated at any time without notice. The visitor / user is kindly requested to check the terms of use of the website at regular intervals, as its continuous use implies that it accepts their respective modifications. The Company reserves the right to modify or even temporarily suspend a field / facility / service and / or all of them.
The Company may collect and process personal data of the visitors / users of the website, for the processing of which they themselves consented at the same time with the use of the Business website (specifically IP address, place and time of connection), and in accordance with the Policy Confidentiality and Protection of Personal Data (see Chapter C below).
The Company complies with national and European legislation regarding the Protection of Personal Data. The data collected in case the visitor / user submits using a service, are not disclosed to third parties and are not exploited or further disposed of, except as provided by law and / or to the extent required for full and effective performance of the service, as described in more detail in the Privacy and Privacy Policy.
Sign up
No registration is required to browse the site. However, since the site is also addressed to professionals in the Industry (wholesale), if you wish to register in it (www.sekertzis.gr) we will ask you to create an account, some of your personal information (name, surname, TIN, e-mail, headquarters). If you wish, you can provide us with some additional optional information (name, phone). Your personal data is requested to ensure that you are a professional in the industry and in no case is it disclosed to third parties.
Trademarks & Intellectual / Industrial Property Rights
The use, copying and marketing of the trademarks and logos that appear on the website in any way is prohibited.
The software, the source code, the database and the design as well as all the content of this website, which includes texts, graphics, images, photos, drawings, videos, sounds, etc. (hereinafter “the Content”) are the intellectual property of the Company, and are protected as such by applicable national, Community and international law.
The Content of the website is available to the visitor / user for personal use and is subject to change without notice at the discretion of the Company. Prior written written permission of the Company is required for the realization of any other use by a visitor / user. It is forbidden to any visitor / user of the website to market, copy, reproduce, retransmit in any way the Content of the website in violation of these terms.
Exceptionally, exclusively for his own use [provided that he recognizes the source and the author and does not alter in any way the Content, and / or for the purposes of promoting the intellectual work of the Company] the visitor / user may make copies (physical and / or electronic), as well as to reproduce and / or retransmit (share) posts on the current site on social media (Facebook, Instagram, Google).
For any question or query regarding the reproduction rights of any part of the content of this website, as well as for applications for a license to reproduce content, the visitor / user can contact us at www.sekertzis.gr
By reference sites – hyper-links – third party signals
The site may, inter alia, provide hyper-links to third party websites, which have full control over the content they post on them and therefore have full responsibility for the security of their websites, the law and the validity of their content and services.
The products, services, trademarks and third party content that may appear on the pages of the website, are the intellectual and industrial property of third parties, who are responsible for satisfying any claim from any infringement of other persons’ rights, such as copyrights and industrial property, etc., excluded
explicitly any responsibility of the Company for the content or security of these sites.
The Company does not technically exercise any control before referring to a hyperlink and therefore does not bear any responsibility for the content, functionality, quality and completeness of these services. The same goes for banners.
5. Cancellation – Returns Policy
CANCELLATIONS
If the customer wishes to cancel his order, he should contact directly by phone or e-mail to notify the company of his intention. In this case the company will inform the customer about the possibilities of cancellation depending on the stage at which the progress of the order is. If the customer’s order has already been shipped, then cancellation of the order is not possible.
RETURNS
You have the right to return the products you bought and request their replacement only when, through proven fault of SEKERTZIS.GR or the courier company that undertook the shipment, the wrong products or products of poor and defective quality were sold (error in receiving the order, in invoicing, shipment, etc.) and in all cases in which there was a problem / actual defect or alteration in the product upon receipt.
The customer has the choice either from the beginning not to accept the receipt of the product or, after receiving it, to return the product, within 14 days from the day of delivery. What should be noted is that in all cases the products must be returned in the condition they were delivered, complete and without damage and the packaging of the product must be the one that normally accompanies the product. In case they are not returned within 14 days, SEKERTZIS.GR has the right not to accept any refund or replacement of products. In addition, for all cases, the product to be replaced must be accompanied by the accompanying document (eg Retail Receipt, etc.). Before each return it is necessary to consult with the online store of SEKERTZIS.GR either at 694 050 7509 or at info@sekertzis.gr
In any case the return and replacement should be done as follows:
– contact the Online Store the same or the next working day by phone or e-mail.
– the product must be accompanied by all the necessary documents, proving the transaction (eg, Retail Rep. Etc.)
Specifically:
– In case we sent you the wrong product or quantity, we send you the right one and bear the cost of transport, old and new product.
– In case the order is correct and the product is delivered even but does not make you, you can change it within 14 days (with its complete packaging), assuming the cost of return with the cooperating courier company of SEKERTZIS.GR
– In case of withdrawal, SEKERTZIS.GR must return to the consumer the price of the product if the withdrawal is made within 14 days of receipt. The product must be returned in perfect condition. The amount of the refund due to withdrawal will not include the cost of returning the product to the company SEKERTZIS.GR with the cooperating courier company of SEKERTZIS.GR
– SEKERTZIS.GR assumes the risk of any damage during the transport of the product, until it comes into the possession of the buyer. In case the courier company of SEKERTZIS.GR causes any damage to the product, then SEKERTZIS.GR is obliged to take back the order and replace it with a new one.
– In case the recipient refuses to receive the products sent by the cooperating courier company for reasons and reasons that SEKERTZIS.GR and the cooperating courier company do not bear any responsibility, then he is not entitled to a refund of the money paid.
6. Limitation of Liability – Disclaimer
The services, options and Content of the website are provided “as is” without any warranty or provision of assurances / guarantees by the Company. The Company does not undertake that the above services and the Content will be provided without interruption, without errors, that the errors will be corrected immediately or that all the questions posed to it will be answered.
Similarly, the Company does not warrant that the website or any other related website or the servers (“servers”) through which the content is made available to the visitor / user are provided free of “viruses” or other harmful components. The cost of any corrections or services is borne by the visitor / user and in no case the Company.
Finally, the Company, under o
any conditions, including the case of negligence, are not responsible for any kind of damage suffered by the visitor / user of the website, services, options and Content of the website which he uses on his own initiative and with the knowledge of these terms.
7. Visitor / user responsibility
The visitor / user of the website assumes responsibility for any damage caused to the website by misuse or improper use of the relevant services. For any damage or moral damage caused through our services, from the posting, publication or notification of any content by a visitor / user, the visitor / user is solely responsible for its restoration.
B. Cookies Policy
The Company uses cookies to ensure the visitors / users of the website the best possible browsing experience. Cookies are small text files that contain information stored in the webbrowser of the visitor / user’s computer and can be removed at any time. Cookies do not affect the computer or mobile device and do not cause any damage or operational burden. Cookies are used to identify you when you return to our website, but also to help our team understand which pages of the website you find interesting and useful. You can customize the cookie settings from the tool on the bottom left of the web page.
The cookies we use are divided into: (a) absolutely necessary cookies, (b) third party cookies and (c) performance cookies.
(a) The absolutely necessary cookies are essential for the proper operation of our website. They allow you to browse and use features such as access to safe areas. These cookies do not store your personal identity. They must be enabled at all times in order to save preferences. If you disable these cookies, we will not be able to save your preferences. This means that every time you enter our website, you will be required to enable or disable these cookies.
(b) We use third party cookies (cookies which are placed by other providers), in order to make it possible to watch videos on YouTube, the use of social media (eg Facebook, Instagram, etc.). By keeping these cookies enabled, the use of our website becomes easier and more enjoyable, and you have the opportunity to share the content that you found interesting on social media.
(c) Performance cookies collect aggregate anonymous information solely to improve the performance of the Company’s website, for example which sections of the website you visit most often, if you receive error messages, how many people visited our website, etc., without identifying the user / visitor of the website.
It is important to clarify that your possible choice to disable the download of some of the cookies is likely to lead to difficulty and / or inability to access some sites or take advantage of certain features of our website.